Amy Gallo’s work is focused on teaching leaders evidence-based frameworks that improve relationships and drive excellence at work. She has emerged as a powerful new voice on topics of conflict resolution, communication and workplace dynamics. Contributing Editor at the Harvard Business Review and author of Getting Along: How to Work with Anyone (Even Difficult People), Gallo is an authority on managing conflict in remote settings, how teams can have “”smart fights,” navigating power dynamics, gender at work and more. A graduate of both Brown and Yale University, Gallo taught at Brown and is also on the faculty of the Emotional Intelligence Coaching Certification program, recently launched by Daniel Goleman, author of Emotional Intelligence.

Learning Objectives

• Build positive relationships at work by developing your communication skills and emotional intelligence
• Strengthen your interpersonal resilience with effective strategies to handle challenging emotions and conversations
• Learn to manage conflicts through practical skills to embrace healthy disagreements and foster collaboration