Rachel-Botsman
TRUST

Rachel Botsman

Global authority on digital technology, collaboration and trust

Rachel Botsman is a leading expert and author on trust in the modern world. As the first Trust Fellow at Oxford University’s Saïd Business School, she aims to challenge and change the way people think about trust and related topics such as power, influence, truth and beliefs. Rachel is the author of two groundbreaking books. What’s Mine is Yours predicted the rise of the ‘sharing economy’ and was subsequently named by TIME as one of the “Ten Ideas That Will Change the World”. Her highly acclaimed work Who Can You Trust? is an exploration of how technology is transforming trust.

The New Rules of Trust in the Digital Age
  • Why trust is the social language of exchange that oils the wheels of business
  • The forces that define how to establish, maintain and destroy confidence
  • What organisations can do to earn the trust of consumers during periods of uncertainty
  • Developing new mindsets and principles that will transform how we think about brands, experiences and behaviours