Chip Conley is the founder of Joie de Vivre, the second-largest boutique hotel company in the world, which he ran for 24 years. His success in a notoriously volatile industry was based on a philosophy that recognised the most basic needs of both their clients and their employees and created a business focused on transformation and relevance. Today, as the Head of Global Hospitality and Strategy at Airbnb, he shares his proven methods with hosts in almost 200 countries.
Chip has also developed his philosophy for success in business in a series of bestsellers. In Peak: How Great Companies Get Their Mojo from Maslow, he looks at how psychologist Abraham Maslow’s iconic hierarchy of needs theory is fundamental when liberating clients’, employees’ and assets’ talent and loyalty.
In his latest book, Emotional Equations: Simple Truths for Creating Happiness + Success, he takes us from emotional intelligence to emotional fluidity, placing meaning and purpose at the top of the balance sheet.
Maslow’s Hierarchy of Needs: Why delivering on the unique, higher needs we all have as human beings is the ultimate differentiator for leaders and organisations
Tapping into the power of self-actualisation to create peak performance
Aligning the development of your people with the purpose and path of your company
Becoming a disruptive player: The importance of focusing not just on customers’ expectations and desires, but also on their “unrecognised needs”
Lessons from Airbnb, Joie de Vivre and other purpose driven companies like Google, Whole Foods Market and Southwest Airlines