Rachel Botsman

Author and Oxford University Trust Fellow

Rachel Botsman is a leading expert and author on trust in the modern world. As the first Trust Fellow at Oxford University’s Saïd Business School, she aims to challenge and change the way people think about trust and related topics such as power, influence, truth and beliefs. Rachel is the author of two groundbreaking books. What’s Mine is Yours predicted the rise of the ‘sharing economy’ and was subsequently named by TIME as one of the “Ten Ideas That Will Change the World”. Her highly acclaimed work Who Can You Trust? is an exploration of how technology is transforming trust.

Sir Ken Robinson’s entire career has been dedicated to transforming our perceptions of creativity and how we cultivate talent in our organisations. For twelve years, he was a professor of arts education at the University of Warwick in the UK and is now professor emeritus. He has been listed as “one of the world’s elite thinkers on creativity and innovation” by Fast Company magazine and his achievements have been recognised with awards from institutions all over the world, including a knighthood in 2003 from Queen Elizabeth II for his services to the arts.

Earning Trust in Times of Uncertainty
  • Why trust is the social language of exchange that oils the wheels of business
  • The forces that define how to establish, maintain and destroy confidence
  • What organizations can do to earn the trust of consumers during periods of uncertainty
  • Developing new mindsets and principles that will transform how we think about brands, experiences and behaviours