Rachel Botsman


Author & Trust Expert, Oxford University

Rachel Botsman is a trust expert, author and a lecturer at Oxford University. She is passionate about teaching people how to think differently and challenge ideas around trust, and humility.

She has been recognized as one of the world’s 30 most influential management thinkers by Thinkers50, one of the Top 10 most influential voices in the UK on LinkedIn and honoured as a Young Global Leader by the World Economic Forum. Her TED talks have been viewed more than five million times.

Rachel is the author of two critically acclaimed books, “What’s Mine is Yours” and “Who Can YouTrust?”.

Rethinking Trust

  • Why trust is the social language of exchange that oils the wheels of business
  • The forces that define how to establish, maintain and destroy confidence
  • What organizations can do to earn the trust of consumers during periods of uncertainty
  • Developing new mindsets and principles that will transform how we think about brands, experiences and behaviors