Corporate Wall Street lawyer turned full-time writer, she is the author of the bestseller Quiet: The Power of Introverts In a World That Can’t Stop Talking.
According to Susan Cain, “introverts are second-class citizens with gigantic amounts of untapped talent.” In the following, she challenges the assumption that extroverts are more powerful, and explains why we need to change the way we work, lead and teach to address the population’s quieter half.