Tony Hsieh
About Tony Hsieh
With an innovative and humble management style, Hsieh has redefined the customer experience by allowing employees to work in a more liberal, open business setting. Focused on their core values, the online clothing retailer has made the “Best Places to Work For” list three years in a row. Hsieh’s 2010 bestseller Delivering Happiness explains the development of his philosophy as a CEO.
Talking Points
Philosophy and business: Why the strength of one leads to the success of the other
Building a life-long relationship with customers by creating a brand with an unbreakable identity
Quirky, happy, humble: The anti-corporate culture that excels in an open and networked world
Happy employees, happy customers: The symbiotic relationship that can greatly effect returns
